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Google Play Policy Compliant · Data Rights

Request Account & Data Deletion

In compliance with the Google Play Developer Policy and the DPDP Act 2023, you can delete your Persistify account and wipe your personal telemetry directly inside the app or via this web portal.

Processing SLA: Within 14 DaysPrivacy Desk: privacy@persistify.in

AOption 1: Fast In-App Account Deletion (Recommended)

If you still have the Persistify app installed on your Android or iOS device, you can delete your account instantly:

Step 1
Open Profile

Open Persistify and navigate to your Profile & Settings screen.

Step 2
Select Delete

Scroll to the Danger Zone and tap “Delete Account & Wipe Data”.

Step 3
Verify OTP

Enter your authentication code to confirm account erasure.

BOption 2: Web Deletion Request Form (If App Uninstalled)

If you have uninstalled the app or lost access to your device, submit this form. Our data protection team will verify your identity and purge your records.

CData Deletion & Retention Breakdown

In compliance with global data transparency standards, here is the exact breakdown of how your records are handled upon account deletion:

🗑️ Permanently Deleted Data
  • Full Name, Mobile Number, and Email Address.
  • All focus session timer logs and timestamps.
  • Study Partner linkages, study circle chat records, and avatars.
  • Spaced repetition queue topics and memory ratings.
  • Streak badges, exam group enrollment, and leaderboard ranks.
⚖️ Legally Mandated Retention

Financial ledger transaction summaries (e.g., UTR reference IDs and refund logs) are retained strictly in an encrypted, anonymized format for the statutory retention period (5–7 years) required by Indian taxation (GST) and RBI payment audit statutes.

Need urgent assistance or manual revocation? Contact our Data Protection Officer directly at privacy@persistify.in with subject “Account Deletion Request”.
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PERSISTIFY

Consistency, or it costs you. The accountability operating system designed for NEET, JEE, UPSC, and CAT aspirants.

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Supported Exam Cohorts
NEET UGJEE MainUPSC CSECATCASSC CGL

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Support & Grievance

For questions regarding fine appeals, privacy rights, or study support:

Student Support:support@persistify.in
Data Protection Officer:privacy@persistify.in
Locations: New Delhi · Kota · Bengaluru
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